FAQ
ABOUT THE PRODUCT
What is That Jawn Balm?
That Jawn Balm is a petroleum-free, multi-use healing balm handcrafted in Utah. It's made with clean, research-backed ingredients and designed to handle everyday skin needs — dry skin, cuts, rashes, bug bites, burns, chapped lips, and more.
What makes it different from petroleum jelly or drugstore balms?
Most drugstore balms use petroleum (a crude oil byproduct) as their base. That Jawn Balm uses organic plant-based waxes, oils, and bioactive ingredients that have been studied in peer-reviewed research. Every ingredient serves a purpose.
What sizes are available?
• .15 oz Stick — travel-size, twist-up, lives in your pocket or on your keychain
• .5 oz Small Jar — purse or desk size, great for targeted use
• 1 oz Large Jar — home staple, best for larger areas and frequent use
• Shea Butter That Jawn Balm — our richer, deeper-conditioning formula for seriously dry skin, glide-on applicator available
INGREDIENTS
What are the ingredients?
Our core formula includes: Organic Coconut Oil, Organic Cocoa Butter, Local Utah Beeswax, Organic Candelilla Wax, Organic Almond Oil, Organic Vitamin E Serum, Bioactive Honey, and Organic Tea Tree Oil. The Shea Butter version also includes Organic Shea Butter, Organic Jojoba Oil, and Organic Avocado Oil.
Is it safe for sensitive skin?
Yes. The formula is free from synthetic fragrance, parabens, petroleum, and artificial dyes — common triggers for sensitive skin. Tea tree oil is present in small amounts; if you have a known sensitivity to tea tree, please patch test first.
Is it safe for babies and children?
Many of our customers use That Jawn Balm on their little ones — including for eczema, rashes, and dry skin. Because tea tree oil is an active ingredient, we recommend consulting your pediatrician before use on infants under 6 months.
Is it vegan?
Our core formula contains beeswax and honey, making it not vegan. It is cruelty-free and contains no animal-derived ingredients beyond bee products.
Is it organic?
All plant-based ingredients are certified organic. Our beeswax and honey are locally sourced from Utah beekeepers.
USAGE
How do I use That Jawn Balm?
Apply a small amount directly to the affected area and rub in gently. Use as needed throughout the day. For lips, cuts, bites, and rashes — apply as often as needed. A little goes a long way.
Can I use it on my face?
Yes. It works well for dry patches, chapped lips, and minor skin irritation. It is not a daily facial moisturizer — for full-face use, apply to targeted dry areas only.
Can I use it on open wounds?
Yes. The bioactive honey and tea tree oil in the formula both have clinically documented wound-healing and antimicrobial properties. Keep the wound clean before applying.
SHIPPING AND ORDERS
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Orders typically ship within 1–3 business days. Delivery times vary by location.
Do you offer Affirm financing?
Yes! Orders over $35 qualify for Affirm buy-now-pay-later financing at checkout.
Can I get a sample?
Yes — we offer samples, just pay shipping. Visit our samples listing to request one.